Hi
I am installing solman 7.1 SR1, and in the 26th step Start Instance it gives following error -
An error occurred while processing option SAP Solution Manager 7.1 Support Release 1 > SAP Systems > MaxDB > Central System > Central System( Last error reported by the step: ABAP processes of instance XXX/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up.). You can now:
- Choose Retry to repeat the current step.
- Choose Log Files to get more information about the error.
- Stop the option and continue with it later.
Log files are written to
C:\Program Files/sapinst_instdir/SOLMAN71/SYSTEM/ADA/CENTRAL/AS.
While investigating through logs I found below mentioned details -
From sapstartsrv -
WIN-Q8BOMFF2BOJ\Administrator is starting SAP System at 2014/02/04 8:20:04
SAP HA Trace: FindClusterResource: OpenCluster failed: 1060 [sapwinha.cpp, line 213]
SAP HA Trace: SAP_HA_FindSAPInstance returns: SAP_HA_FAIL [sapwinha.cpp, line 920]
From dev_ms -
---------------------------------------------------
trc file: "dev_ms", trc level: 1, release: "720"
---------------------------------------------------
[Thr 5060] Tue Feb 04 08:20:04 2014
[Thr 5060] ms/http_max_clients = 500 -> 500
[Thr 5060] MsSSetTrcLog: trc logging active, max size = 52428800 bytes
systemid 562 (PC with Windows NT)
relno 7200
patchlevel 0
patchno 101
intno 20020600
make multithreaded, Unicode, 64 bit, optimized
pid 968
[Thr 5060] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 968) [msxxserv.c 2278]
[Thr 5060] load acl file = D:\usr\sap\XXX\SYS\global\ms_acl_info.DAT
[Thr 5060] MsGetOwnIpAddr: my host addresses are :
[Thr 5060] 1 : [10.203.136.14] WIN-Q8BOMFF2BOJ.ec2.internal (HOSTNAME)
[Thr 5060] 2 : [127.0.0.1] WIN-Q8BOMFF2BOJ (LOCALHOST)
[Thr 5060] MsHttpInit: full qualified hostname = WIN-Q8BOMFF2BOJ
[Thr 5060] HTTP logging is switch off
[Thr 5060] set HTTP state to LISTEN
[Thr 5060] *** HTTP port 8101 state LISTEN ***
[Thr 5060] *** I listen to internal port 3901 (3901) ***
[Thr 5060] *** HTTP port 8101 state LISTEN ***
[Thr 5060] CUSTOMER KEY: >B1166352916<
[Thr 5060] build version=720.2011.10.26
From SAPinst -
name, description, dispstatus, textstatus, starttime, elapsedtime, pid
msg_server.EXE, MessageServer, GREEN, Running, 2014 02 04 08:47:07, 0:10:09, 2464
disp+work.EXE, Dispatcher, GRAY, Stopped, 2014 02 04 08:47:07, 0:00:06, -1
igswd.EXE, IGS Watchdog, GREEN, Running, 2014 02 04 08:47:07, 0:10:09, 4212
ERROR 2014-02-04 08:57:16.966
CJS-30149 ABAP processes of instance SM1/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up.
ERROR 2014-02-04 08:57:17.153
FCO-00011 The step start with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CI_Instance|ind|ind|ind|ind|ci|0|NW_CI_Instance_Start|ind|ind|ind|ind|start|0|start was executed with status ERROR ( Last error reported by the step: ABAP processes of instance XXX/DVEBMGS00 [ABAP: UNKNOWN] did not start after 10:10 minutes. Giving up.).
INFO 2014-02-04 08:57:17.543
Creating file C:\Program Files\sapinst_instdir\SOLMAN71\SYSTEM\ADA\CENTRAL\AS\__instana_tmp.xml.
I fail to understand the reason for disp+work.exe to stop, need your suggestions/pointers to proceed ahead.
Thanks & Regards
Jeetendra