Hello Friends,
I am performing a NW BI 7.0 ABAP [ Java stack is already split ] Upgrade to NW 7.40 using the SUM Tool.
The Upgrade has crossed most of the major hurdles and is now in execution phase [downtime phase] and we are now facing the following error RFC_LOGON_FAILURE
System Details
OS : Windows 2008 R2 server
DB: Oracle 11.2.3
NW 7.0 >> NW 7.4 Upgrade running [ Source system BI 7.0 ABAP stack after Dual stack split ]
During the Execution phase, we are getting the RFC_LOGON_FAILURE (error in license check) error in the SUM Tool.
I also see that the SAP message_server process is stopped and not starting up in MMC. The process of determining the correct license requires the SAP instance to obtain a hardware ID from the message server. The error message indicates that this could not be obtained , this is confirmed in the system logs [SAP BASIS system : Msg Server hardware ID missing ( HWID_PENDING) ] , due to which the SAP is giving License check errors.
I already checked via saplikey we have the right license keys in place, to be sure I also deleted and reimported the permanent License keys again ,so its is definitely not related to the license problem.
When I check the dev_disp logs, I can see the below errors
==================================================
Mon Mar 09 05:18:02 2015
*** WARNING => DpNetCheck: NiAddrToHost(1.0.0.0) took 5 seconds
***LOG GZZ=> 1 possible network problems detected - check tracefile and adjust the DNS settings [dpxxtool2.c 6525]
MtxInit: 30000 0 0
DpSysAdmExtInit: ABAP is active
DpSysAdmExtInit: VMC (JAVA VM in WP) is not active
display_tcp_ip: 0
Mon Mar 09 10:48:37 2015
***LOG Q0I=> NiPConnect2: 10.1.101.159:3900: connect (10061: WSAECONNREFUSED: Connection refused) [nixxi.cpp 3283]
*** ERROR => NiPConnect2: SiPeekPendConn failed for hdl 24/sock 504
(SI_ECONN_REFUSE/10061; I4; ST; 10.1.101.159:3900) [nixxi.cpp 3283]
*** ERROR => MsIAttachEx: NiBufConnect to orsapbisbx01/3900 failed (rc=NIECONN_REFUSED) [msxxi.c 718]
The dev_w* logs
=================
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 474]
M *** ERROR => SlicLikeyGetHardwareKey: no hwid from MSG server: -1 [sliclikey.c 1299]
M {root-id=00221982BAFF1ED4B1CACB253DF01767}_{conn-id=00000000000000000000000000000000}_0
M *** ERROR => 11 wlikey_check_webas: Error getting the hardware key. You might find some information in file "dev_ms" on the message server. [sliclikey.c 1318]
M {root-id=00221982BAFF1ED4B1CACB253DF01767}_{conn-id=00000000000000000000000000000000}_0
M ***LOG Q16=> ThGetMsHwId, DpMBufHwIdGet (HWID_PENDING) [thxxmbuf.c 474]
M *** ERROR => SlicKCheckLicense: did not get hwid from message server [slicch.c 323]
M {root-id=00221982BAFF1ED4B1CACB253DF01767}_{conn-id=00000000000000000000000000000000}_0
The dev_ms logs
==================
trc file: "dev_ms", trc level: 1, release: "721"
---------------------------------------------------
[Thr 7028] ***LOG Q01=> MsSInit, MSStart (Msg Server 1 3184) [msxxserv.c 2305]
[Thr 7028] load acl file = D:\usr\sap\BD2\SYS\global\ms_acl_info.DAT
[Thr 7028] MsGetOwnIpAddr: my host addresses are :
[Thr 7028] 1 : [10.1.101.159] orsapbisbx01.radisys.com (HOSTNAME)
[Thr 7028] 2 : [127.0.0.1] orsapbisbx01.radisys.com (LOCALHOST)
[Thr 7028] MsHttpInit: full qualified hostname = orsapbisbx01.radisys.com
[Thr 7028] HTTP logging is switch off
[Thr 7028] MsHttpOwnDomain: own domain[1] = radisys.com
[Thr 7028] *** I listen to port 3600 (3600) ***
[Thr 7028] *** I listen to internal port 3900 (3900) ***
[Thr 7028] CUSTOMER KEY: >P1199735526<
[Thr 7028] build version=721.2014.07.17
[Thr 6880] Mon Mar 09 04:28:25 2015
[Thr 6880] MsSExit: received SIGINT (2)
[Thr 6880] ***LOG Q02=> MsSHalt, MSStop (Msg Server 3184) [msxxserv.c 7804]
Could this be a compatibility issue of the old msg_server and the new 740 Kernel.
How do i get my message server & the SAP system fully up and running in order to be able to finish the Exchange process.
Any suggestions are welcome!!!
Thank you!
Prashant