Hi All,
We are trying to configure our ECC system for inbound email processing. Inbound email process will be used for open text tool for receiving invoice from different vendor.
In this process, we have configured 1. outbound email ( working and tested successful). 2. Routings for email/exchange setup is completed.(confirmed from Exchange team) 3. configuration related to inbound email processing on SAP system is completed.( SAP has logged into system and confirmed everything looks good.)
However, whenever we trying to email back to sap system we are getting below error message. Can you check below error message and help us to fix inbound email configuration?
Error message:
Delivery has failed to these recipients or distribution lists:
SAP_Test1@tcowhecdv.topcosap.corp
An error occurred while trying to deliver this message to the recipient's e-mail address. Microsoft Exchange will not try to redeliver this message for you. Please try resending this message, or provide the following diagnostic text to your system administrator.
The following organization rejected your message: [10.114.253.30].
Diagnostic information for administrators:
Generating server: mail1.topco.com
SAP_Test1@tcowhecdv.topcosap.corp
[10.114.253.30] #<[10.114.253.30] #5.0.0 smtp; 5.3.0 - Other mail system problem 554-'Transaction failed' (delivery attempts: 0)> #SMTP#
Original message headers:
X-IronPort-AV: E=Sophos;i="5.09,673,1418104800";
d="scan'208";a="43327851"
Received: from egsmtp.topco.com (HELO mailrelay.topco.com) ([172.30.128.97])
by mail1.topco.com with ESMTP; 01 Mar 2015 21:25:53 -0600
Received: from IMAIL10.topco.com ([172.30.128.10]) by mailrelay.topco.com with Microsoft SMTPSVC(8.0.9200.16384);
Sun, 1 Mar 2015 21:25:17 -0600
Received: from mail1.topco.com (172.30.128.22) by IMAIL10.topco.com
(172.30.128.10) with Microsoft SMTP Server id 14.3.158.1; Sun, 1 Mar 2015
21:25:13 -0600
X-IronPort-Anti-Spam-Filtered: true
X-IronPort-Anti-Spam-Result: A0BQAQBh1/NUnJX9C8JXA4c4xB4CHH9NAQEBAQEBEAEBAQEBBg0JCRQuhA8BAQEBAyMRUQQCAQgRBAEBAwIYCwMCAgIwFAEICAEBBBMIiCcEAbtPmQQBAQEBAQEBAQEBAQEBAQEBAQEBAQEXgSGJcYQMEAIBHhYLFwYLglcvgRQFilyDH4F9imGDIIJIC4xNhC9RgkMBAQE
X-IPAS-Result: A0BQAQBh1/NUnJX9C8JXA4c4xB4CHH9NAQEBAQEBEAEBAQEBBg0JCRQuhA8BAQEBAyMRUQQCAQgRBAEBAwIYCwMCAgIwFAEICAEBBBMIiCcEAbtPmQQBAQEBAQEBAQEBAQEBAQEBAQEBAQEXgSGJcYQMEAIBHhYLFwYLglcvgRQFilyDH4F9imGDIIJIC4xNhC9RgkMBAQE
X-IronPort-AV: E=Sophos;i="5.09,673,1418104800";
d="scan'208";a="43327850"
Received: from spfdefra2.capgemini.com ([194.11.253.149]) by mail1.topco.com
with ESMTP/TLS/DHE-RSA-AES256-SHA; 01 Mar 2015 21:25:47 -0600
X-IronPort-AV: E=Sophos;i="5.09,673,1418079600";
d="scan'208";a="471350081"
Received: from unknown (HELO catoscgmapuw03.corp.capgemini.com)
([206.245.20.152]) by DEFRA-C670-02-D2-incoming.capgemini.com with
ESMTP/TLS/RC4-MD5; 02 Mar 2015 04:25:45 +0100
Received: from CATOMCGMAPUWBE.corp.capgemini.com ([206.245.20.140]) by
catoscgmapuw03.corp.capgemini.com ([206.245.20.152]) with mapi; Sun, 1 Mar
2015 22:25:44 -0500
From: "Bellamkonda, Prabhakar" <prabhakar.bellamkonda@capgemini.com>
To: SAPCONN-MAIL <SAP_Test1@topco.com>
Date: Sun, 1 Mar 2015 22:25:42 -0500
Subject: RE: test from service user
Thread-Topic: test from service user
Thread-Index: AdBUmH2ng8Yz+qXSQYqk/7rFKcVlzAAAA7Vw
Message-ID: <737E7316D7BA4F4FB2E6A54053D121872518D23865@CATOMCGMAPUWBE.corp.capgemini.com>
References: <ADR40000000000618300005056A075531ED4B09172ECBF1060D6@topco.com>
In-Reply-To: <ADR40000000000618300005056A075531ED4B09172ECBF1060D6@topco.com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator:
acceptlanguage: en-US
Content-Type: text/plain; charset="utf-8"
MIME-Version: 1.0
Content-Transfer-Encoding: base64
Return-Path: prabhakar.bellamkonda@capgemini.com
X-OriginalArrivalTime: 02 Mar 2015 03:25:17.0940 (UTC) FILETIME=[8192FB40:01D05498]