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Connection to Gateway Failed

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Hello, I am new to working with SAP and I am trying to diagnose and fix an issue that I have with my SAP team not being able to connect to the SAPRouter. Here is what I have so far:

 

I have a firewall rule in place to allow both TCP and UDP on port 3299 with the source address of 194.39.131.34 and destination 66.21.71.120

 

Error:

**** ERROR file
opened at 20141014 224950 Eastern Daylight Time, SAP-REL 730,0,519 RFC-VER 3
1458345 MT-SL

T:41912 Error in program 'SAPServiceConnector': ======> SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed

Connect_PM
DEST=o01,
GWHOST=/H/66.21.71.120/S/3299/H/194.39.131.34/S/3299/H/oss001.wdf.sap-ag.de/S/3301,
GWSERV=sapgw01, SYSNR=01

LOCATION  
CPIC (TCP/IP) on local host

ERROR     
partner '66.21.71.120:3299' not reached

TIME      
Tue Oct 14 22:49:50 2014

RELEASE   
730

COMPONENT 
NI (network interface)

VERSION   
40

 

MODULE    
nixxi.cpp

LINE      
3285
DETAIL    
NiPConnect2: 66.21.71.120:3299

SYSTEM CALL
connect

ERRNO     
10060

ERRNO
TEXT  WSAETIMEDOUT: Connection timed out

COUNTER   
1

 

 

Any thoughts or suggestions is greatly appreciated.


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